While corporations know they can reduce their office printing costs by 10% to 30%, many don’t know where or how to begin. We’ve guided companies like Telecom Egypt through a four-step process that helped them save $12 million annually on overdraft charges and improve cash flow for providing fixed telephone lines to the entire country. Through the same process, a global IT company saved $7 million per year on document costs, which bolstered their position as a world leader in developing products, services and solutions for information storage and management.

How we help

1. We conduct a comprehensive Lean Six Sigma assessment.
   This reveals how much enterprise printing really costs your organisation, where the waste is and how to eliminate it. We determine your Total Cost of Ownership by calculating the hard and soft costs, conducting user studies and analysing how documents flow through your work environment.
2. We design your ideal enterprise printing environment.
   Once our team understands the needs of your organisation, your users, and the specialised applications you require, we work with you to design the ideal document output environment. This is for your entire workforce, including remote and mobile workers.
3. We help your company transition to the new print environment.
   Putting a new enterprise printing infrastructure in place is typically a major project requiring step-by-step migration. We have market-leading expertise in managing change. We provide end-user support, training and ongoing communications to keep your business running without disruption during the changeover.
4. Together, we continuously improve.
   We cover all aspects of your service-level agreement, including proactively monitoring devices, replenishing consumables, fixing broken equipment, invoicing and reporting. We work with you to make ongoing enterprise printing improvements over the life of the contract to save you time and money.

When Baptist St. Anthony’s Health System’s printers were out of commission, their employees were in a bind. It sometimes took two weeks to get equipment running again. They knew there had to be a better way, so they turned to Xerox Enterprise Print Services. We gave them a single, reliable source for device management and automated their work processes. This boosted productivity and efficiency, and their internal customers gave them an outstanding satisfaction rating.

We also helped busy Pitt County Memorial Hospital employees save valuable time by letting them customise, order, proof and track their print jobs online, thanks to a convenient web ordering portal.

With Xerox Enterprise Print Services at work in your organisation, your employees don’t have to worry about dealing with printers. When employees are satisfied, they can make sure your customers are satisfied.

How we help

• We proactively identify and solve enterprise printing problems and replenish printer supplies before employees are affected.
• We give employees a single point of contact to resources that can solve printer issues.
• For employees who telecommute, travel or work via mobile devices, we give them access to enterprise printing services.
• We optimise printer locations to match your employees’ and department heads’ needs.

To us, security is more than a feature on a device. It’s a deep understanding of your entire document and enterprise printing infrastructure and its vulnerabilities. Xerox Enterprise Print Services help protect confidential information across your company. For Methodist Health Care, that meant complying with HIPAA and HITECH regulations and reinforcing their reputation for outstanding patient care. And for a leading aerospace and defense contractor, it meant using NIAP-certified equipment to improve information security while they improved the nation’s security.

How we help

• We develop a comprehensive security plan for print devices, documents and content. We ensure it’s in line with your company’s security policies.
• We set up an enterprise printing environment conducive to meeting regulatory standards like Sarbanes-Oxley and HIPAA.
• Our trained professionals receive strict security clearance to manage your enterprise printing.
• Our industry-leading products are certified in Evaluation Assurance Level (EAL) 2 standards for security.
• We continually monitor devices and ports to make sure they are secure.

You can print less paper, consume less energy, generate fewer greenhouse gases and keep waste out of landfills through Enterprise Print Services. We look at your entire organisation’s enterprise printing and build a roadmap toward reducing your environmental footprint. Our Enterprise Print Services also helped British Telecom reduce its carbon footprint by 50% to meet tough targets for operational improvement.

How we help

• By reducing the number of printing devices in your office, we help you reduce energy consumption.
• We provide ENERGY STAR rated printers and environmentally responsible supplies such as Emulsion Aggregate Toner and Solid Ink.
• We help employees reduce wasteful enterprise printing through tools like cover sheet suppression, or printing multiple slides on the same page.
• We create workflows to read, send and store documents digitally.
• We make recycling easy through our Green World Alliance program, which keeps millions of pounds of waste out of landfills each year.
• We measure your environmental impact with comprehensive assessment tools like our Sustainability Calculator and recommend small changes to reduce your carbon footprint, energy and paper use.

Our Enterprise Print Services can be a gateway to new and better ways to work with information. We helped two colleges in upstate New York use online job submission to streamline the way they print. A Lincoln, Nebraska, public school district now uses a content management system to operate more efficiently as they transform learning for 34,000 students. And British Columbia’s Northern Health Authority uses Enterprise Print Services to bridge the gap between paper and digital documents, freeing them to provide better patient care.

How we help

• We embed intelligence into your documents to automate routing and approvals.
• We eliminate unnecessary process steps.
• We scan paper records into digital PDFs and turn slow, paper-based processes into nimble, electronic ones.
• We create easily searchable content repositories.

When your organisation operates efficiently, everything else falls into place. Some customers, like Carillion come to us with a specific problem – such as wanting to cut costs. Others, like Clifford Chance, aren’t sure exactly what they need, but they know their current enterprise printing situation isn’t working. Regardless of why you engage us, the outcome is always the same. The solution we put in place will make your work life easier.

How we help

• We set up rules-based notifications to guide users to print to the most cost-effective device.
• We close the loop on resolving enterprise printing problems, and apply what we learn to your printing process.
• We help speed up the adoption rate of your new enterprise printing process through communication and training.
• We offer support in multiple languages through our global service delivery centers.
• We provide a single, consolidated bill for Xerox and third-party equipment. We can customise your invoice to summarise activity by region, department or whatever meets your needs.