Skip to main contentClick to view our Accessibility Statement or contact us with accessibility-related questions.

A row of wind turbines

Xerox Supplies Recycling Program

Thank you for your interest in recycling your used Xerox supplies. Xerox is committed to responsible and environmental business practices. The Xerox Green World Alliance is a valuable recycling programme that minimses environmental impacts of printer supplies and provides options to throwing away empty containers. Our supplies recycling programmes have kept thousands of tons of supplies out of landfills. We lead the industry in alternatives for used supplies, including print cartridge reprocessing, waste toner reuse, plastics and metals recovery and turning waste into energy. Only genuine Xerox supplies are eligible for this recycling program.

Options for Recycling Genuine Xerox Supplies

Eco Box Returns

Eco Box Returns

If you have more than 5 items to return, we recommend the Xerox Eco Box option. Request delivery of empty eco boxes and/or request a pickup of full eco boxes:   Request empty eco boxes Request pick-up full eco boxes

Single-Item Returns

Single-Item Returns

If you have 5 or less items to return, we recommend the bundled single-item return process.

Use the original box to return genuine Xerox supplies.

  • If you are returning a used cartridge, place the used item in the bag of the new cartridge and seal the bag with tape. Package the used cartridge between the caps in the box of the new cartridge and seal the box.

  • If you return 2 or more items, please tape the boxes together or use one large box and return as one parcel.

  • Submit a Return Label Request. 

  • Print the label(s) on A4 paper (please use a laser printer) and fold the A4 double (A5).

  • Stick the paper on the box with tape with the return address showing up.

  • Take your parcel to the nearest drop off point.

Only authorized Xerox return labels will be accepted (printed from the web).