Xerox Account Management

Our easy, online account management tools help you simplify ownership and administration of your Xerox equipment.
My Account
My Account
Login to My Account

or contact us:
1-800-ASK-XEROX (1-800-275-9376),
choose language, then prompt 4
email billing support 

Our Customer Care Department is open from 8:30 a.m to 6:00 p.m. EST.
Billing and Payments
Billing and Payments
Visit our new billing and payments support area for quick answers to common questions.
Select from the categories below to perform tasks such as submit meter readings, pay invoices, view your account balance and reorder supplies.
  • Moving your Xerox equipment consists of three parts: the physical relocation of the product, the reinstallation and network setup, and an update of your billing information.

    Xerox recommends SCI White Glove for equipment moves. SCI is trained by Xerox to ensure proper handling of your equipment. Contact SCI to request assistance with your move at 1-888-794-0441 (English) or 1-866-646-2020 (French) or by email at the following addresses:
    • SCI White Glove Montreal and East: 1-866-631-6151 ext 3225 or 3246 (French/English)
    • SCI White Glove Ontario and Western Canada: 1-800-469-0628 ext 3351 or 3386 (English)
    If you are not sure whether your product requires a Xerox technician to dismantle or reinstall please contact us, and we would be happy to verify.

    Please help us keep your records up to date by notifying us if you are moving your Xerox product yourself.