Billing and Payments
Visit our new billing and payments support area for quick answers to common questions.
Select from the categories below to perform tasks such as submit meter readings, pay invoices, view your account balance and reorder supplies.
- Visit our online support site
- Place a service request online
- Track an open onsite service request
- Personalize with MySupport
- First time here? Register for personalized support
- Learn more about MySupport
- Online training - get trained on your Xerox equipment
- Get online support & drivers for Xerox equipment and software
Moving your Xerox equipment consists of three parts: the physical relocation of the product, the reinstallation and network setup, and an update of your billing information.
Xerox recommends SCI White Glove for equipment moves. SCI is trained by Xerox to ensure proper handling of your equipment. Contact SCI to request assistance with your move at 1-888-794-0441 (English) or 1-866-646-2020 (French) or by email at the following addresses:
- SCI White Glove Montreal and East: 1-866-631-6151 ext 3225 or 3246 (French/English)
- SCI White Glove Ontario and Western Canada: 1-800-469-0628 ext 3351 or 3386 (English)
Please help us keep your records up to date by notifying us if you are moving your Xerox product yourself.