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Frequently Asked Questions

Xerox Green World Alliance

The Xerox recycling facility will be closed from June 18, 2018 through June 29, 2018 for annual maintenance. Services will resume June 30, 2018. We look forward to serving you.

For recycling issues please contact: [email protected]


Great News!
Consolidate your returns and become a contributor to Xerox's effort to keep billions of pounds of waste out of landfills. Xerox Canada has recently launched Eco Box, a new simplified return and recycling program that allows you to return 5 to 30 used supply items all at once. Reduce your efforts and select the Eco Box Returns tab below to learn more.

Welcome to Xerox Canada's improved process for recycling and remanufacturing used supply items.

Through the Green World Alliance collection/reuse/recycling program for spent imaging supplies, customers return more than 2.5 million cartridges and toner containers annually. Over the last 20 years, our supplies recycling programs have kept more than 145 million pounds of waste out of landfills.

Please recycle locally, or choose one of the options below to return your used supply items. We encourage you to view our Take Back List to understand which supply items Xerox currently remanufactures. If your supply item is not on this list, Xerox recommends that you recycle locally.