Smart eSolutions and Centreware Web: Xerox Account Management

Smart eSolutions

Automatic Meter Reading and Maintenance Assistant

Smart eSolutions eliminates the time and effort required to provide meter reads and order ink/toner for networked equipment

The Smart eSolutions suite of remote services includes:

Maintenance Assistant - Maintenance Assistant enables the Service Representative to remotely gather specific service data enabling quicker and accurate diagnosis of the faults that leads to greater productivity

Automatic Meter Reading (MeterAssistant) - Automates the meter reading and submission process, eliminating the manual steps involved in collecting and reporting meter reads and ensuring accurate invoices.


Features
  • Automatic collection and submission of meter reads and supplies-usage data from networked equipment
  • View the status of each printer

Easy to Get Started
Xerox Smart eSolutions lets you choose the implementation that best fits your environment - all of which are free.
  • Many other Xerox products are ready to participate in Smart eSolutions when they are installed.
  • For Xerox devices in small and medium sized applications, the Smart eSolutions client can be downloaded and installed on your PC as a free download
  • Ideal for large and enterprise applications, Smart eSolutions is offered with award-winning CentreWare® Web device management software. CentreWare® Web can be downloaded free
Smart eSolutions MeterAssistant enablement
Xerox offers customers two ways to enable Smart eSolutions Assistant. For 100+ devices we recommend CentreWare Web.

Windows ClientCentreWare WebDevice Direct

Smart eSolutions - Windows Client

Before you start:

Download the Windows Client Installation guide

Step 1 - Installing Xerox Smart eSolutions Windows Client

Download your free Windows Client Software

System Requirements
Before you can start using the client software, you must ensure that the following requirements are met:

Operating System: (32- and 64-bit)
  • Windows® XP with Service Pack 3
  • Windows Server® 2003 with Service Pack 2
  • Windows Server® 2008 and 2008 R2
  • Windows® 7 Professional, Enterprise, and Ultimate
  • Windows Vista® Service Pack 1 Ultimate, Business, and Enterprise
Memory
  • 512 MB RAM (1GB Recommended) for Windows® XP and Windows Server® 2003
  • 1GB RAM (1.5 GB Recommended) for Windows Vista®, Windows® 7, and Windows Server® 2008 and 2008 R2
Processor
  • 1.7 GHz processor or better
Hard Disk
  • Minimum free space is approximately 380 MB, where 280 MB of that is for the Microsoft®.NET 3.5 framework software, if not previously installed.
Minimum Resolution
  • 1024x768

Step 2 - Configure Xerox Smart eSolutions Windows Client

Register equipment that is Smart eSolutions enabled

Please ask your Network Administrator for assistance.