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Xerox® B225 Multifunction Printer

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☆☆☆☆☆
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(61)

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Driver problems

(Global Review)

I bought this 2 months ago on Amazon. It was fairly easy to install. Good print quality. Did everything I needed it to do. Did great scans, with good features. I was very pleased... Then I was offered to upgrade to windows 11. I reinstalled the drivers and utilities, and it installed the printer drivers, but not the scanner. I honestly use the scanner at least 70% of the time, compared to the printer. I have uninstalled/reinstalled every single driver and utility to try to get this to work, with no success. It's a shame because I really like the product. Please Xerox, can you come up with a driver that works? I will have to sell this on eBay for way less than I paid. I would have given 5 stars, but it's useless to me now
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b8155

(Global Review)

OUR B8155 RUNS GREAT AS LONG AS IT CAN. WE WORK IT HARD AND ABOUT EVERY 6 MONTHS IT NEEDS SOME LOVE FROM A TECHNITIAN. SOME TIMES BEFORE WE CHANGE A PART IT TENDS TO GO OUT ON US. I AM SO GLAD THE TECHS WE HAVE ARE SO WONDERFUL AND HELPFUL WITH WHEN WE SHOULD CALL OR SHOW US HOW TO FIX THINGS WE CAN.
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Waste of money

(Global Review)

This machine drinks toner like a fish drinks water! And the toner is ridiculously expensive, must be ordered online (not carried by any of the office supply stores in my area) and event the high yield toner doesn't last very long. Furthermore, it wastes much of the toner in the cartridge. It doesn't let you shake the cartridge to get any last little bit out. The print quality will still be perfectly fine, but it goes by page count and, once those pages are up, the printer is a paper weight until you put in a new cartridge. It even counts the blank pages!! I had seven pages remaining according to my status screen. I printed 6 pages (TWO OF WHICH WERE TOTALLY BLANK) and now I'm down to one remaining. My stupid tax software prints a lot of blank pages so just think of how many "pages" are wasted! I've owned the printer for just over three months and I've used up 6 regular and high yield cartridges which already totals nearly 3 times as much as I spent on the machine itself! Furthermore, I have to keep reinstalling the printer on my computer which is a waste of time. Then, every time I reinstall it, it defaults back to double-sided printing which is incredibly annoying!
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Xerox B225. We would be happy to assist and will be reaching out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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I really wanted to like it...

(Global Review)

Previous Workcentre 3225 owner here and loved that machine. The software was great, the interface intuitive, and it ran like a top for 10 years before the fuser rollers gave out. This seemed like a suitable replacement, but the longer I own it, the less I like it. Pros: The print quality is excellent & the ADF is top-notch. As a printer/copier, it's solid. The hardware construction is a little flimsier than in the past, but it's clearly a well-built machine. Cons: The included software is fairly useless, it randomly drops off the wifi network, the cost per page is high, and it bricks itself when it runs out of toner (to the point where one can't even run the scanner). Some of that I can probably work around, but it's definitely put a dint in my faith in Xerox as a quality brand.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Xerox B225 device. We would be happy to assist and will be reaching out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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Reliable printer, copier and scanner.

(Global Review)

Love all the features it supports. Only thing I wish it could scan 2 sided documents. Otherwise very good software and hardware.
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Great Home Printer

(Global Review)

I purchased the printer about 4 months ago and it is such a great device !!
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Best of Laser Printers!!

(Global Review)

I have about 5 printers at home and not one works!! Most of them are HP printers!! Xero B225 is the Best Multifunctional Printer!! Buy, Buy, Buy it you'll never own another HP again!!
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All Good But Toner Is A Little Expensive.

(Global Review)

I bought this 2 years ago and it works well. It meets my needs.
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Xerox B225 Dependable and easy to use

(Global Review)

Very happy with the Xerox B225. Works great in my home office.
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Compact,good quality, multi function

(Global Review)

I bought this to replace my 30 year old M20I Love xerox products
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