(Global Review)
OUR B8155 RUNS GREAT AS LONG AS IT CAN. WE WORK IT HARD AND ABOUT EVERY 6 MONTHS IT NEEDS SOME LOVE FROM A TECHNITIAN. SOME TIMES BEFORE WE CHANGE A PART IT TENDS TO GO OUT ON US. I AM SO GLAD THE TECHS WE HAVE ARE SO WONDERFUL AND HELPFUL WITH WHEN WE SHOULD CALL OR SHOW US HOW TO FIX THINGS WE CAN.(Global Review)
This machine drinks toner like a fish drinks water! And the toner is ridiculously expensive, must be ordered online (not carried by any of the office supply stores in my area) and event the high yield toner doesn't last very long. Furthermore, it wastes much of the toner in the cartridge. It doesn't let you shake the cartridge to get any last little bit out. The print quality will still be perfectly fine, but it goes by page count and, once those pages are up, the printer is a paper weight until you put in a new cartridge. It even counts the blank pages!! I had seven pages remaining according to my status screen. I printed 6 pages (TWO OF WHICH WERE TOTALLY BLANK) and now I'm down to one remaining. My stupid tax software prints a lot of blank pages so just think of how many "pages" are wasted! I've owned the printer for just over three months and I've used up 6 regular and high yield cartridges which already totals nearly 3 times as much as I spent on the machine itself! Furthermore, I have to keep reinstalling the printer on my computer which is a waste of time. Then, every time I reinstall it, it defaults back to double-sided printing which is incredibly annoying!(Global Review)
I'm unsure as to why but I cannot connect this printer to the wifi. I've gone through the troubleshooting page, connected to the admin webpage, and even tried to manually update it by uploading the firmware files from the website for it. It refuses to connect to the wifi. It might be an issue that it can only connect to 2.4ghz? I'm not sure but it's very frustrating to set up and use.(Global Review)
Previous Workcentre 3225 owner here and loved that machine. The software was great, the interface intuitive, and it ran like a top for 10 years before the fuser rollers gave out. This seemed like a suitable replacement, but the longer I own it, the less I like it. Pros: The print quality is excellent & the ADF is top-notch. As a printer/copier, it's solid. The hardware construction is a little flimsier than in the past, but it's clearly a well-built machine. Cons: The included software is fairly useless, it randomly drops off the wifi network, the cost per page is high, and it bricks itself when it runs out of toner (to the point where one can't even run the scanner). Some of that I can probably work around, but it's definitely put a dint in my faith in Xerox as a quality brand.