Do not buy! Cheaper to buy new printer than ink!
(Global Review)
I bought a laser printer because I print infrequently and ink jet printers get clogged when unused. After only 150 pages print quality is horrible and toner is low. I contacted support and was told that it was past the 1 year warranty and I needed to buy toner. There is no option to refill this model of cartridge and a new “standard yield” 1500 page (same as the starter cartridge) is $70 so for only $280 I can print another 200 low quality pages. If I get the “high capacity” cartridges at $100 each, maybe I can print 250 - 300 low quality pages for $400. Or, I could buy a brand new C235 for $400 and get 10% off! This has to be the worst purchase I have ever made. Instead of dumping more money into toner, I am looking for another brand that has refillable cartridges and new at a reasonable price.Response from Xerox.com
- Anonymous
- Xerox Customer Support
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page that gives tips for reducing toner usage:
Toner Running Out Too Quickly: https://www.support.xerox.com/en-us/article/KB0328040
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
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