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Xerox® B230 Printer

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(20)

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Stopped printing after 3 sheets

I printed 3 single sheet documents just fine. A few days after, I tried printing a 20 pages document, the printer took more than one sheet of paper at once from the tray and it jammed the printer. I removed all the papers from the printer, removed the toner, I don't see anything wrong in the rollers and I can no longer print because the printer is in paper jam error mode. Now I have a very nice printer than cannot do the only thing it's supposed to do and I've been waiting for a technician from Xerox for almost one week now without any idea when I'll have a visit from the technician or when I'll have a printer in working order.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Xerox B230 device. We would be happy to assist and have reached out to you via the contact information provided with your review. May we suggest you check out these articles from our support pages: https://www.support.xerox.com/en-us/article/KB0431220 https://www.support.xerox.com/en-us/article/KB0328101 https://www.support.xerox.com/en-us/article/KB0326756 If you need additional support, feel free to contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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Great Little Printer!!

(Global Review)

We bought this for use at my office for daily reports and receipts for my dental patients. Works great!! Only wished it printed a little bit faster, but overall happy.
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Perfect desktop printer

(Global Review)

All our staff have their own desk printers for ease of use. This is a great workhorse with very few problems.
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Great printer

(Global Review)

Wi-fi password hard to setup small Screen but only first setup
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Good for basic home printing

(Global Review)

I bought mine exactly a year ago and now am awaiting a new toner cartridge. I remember being baffled at first about the setup scrolling on the little screen (for wireless setup, I suppose) but I a cable hookup to my desktop computer works simply. I most enjoy the two-sided printing.
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Reliable printer

(Global Review)

This works via air print and very reliable. Toner has long life.
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WORK GREAT

(Global Review)

HAVE BEEN USING NOW FOR FEW MONTHS. CAN EVEN NETWORK IT.
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XEROX should be thrown in JAIL!

(Global Review)

Just tried to buy a replacement cartridge for my B230 Printer and I was totally shocked to find that the average price for a replacement cartridge is 200.00 dollars. The criminal part is due to the chip that you put in each cartridge so that the consumer can't buy other cheaper cartridges. It was actually cheaper for me to go out and buy a brand new printer from another maker, rather than replace a 10.00 dollar cartridge that you are charging 200.00 dollars for. I am NEVER NEVER NEVER buying another Xerox Product. PERIOD!
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Great new wireless printer

(Global Review)

So happy to have a wireless printer. This model is very convenient, easy to use, and just what we needed for our home office.
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Print

(Global Review)

Excellent printing ... good quality print easy use
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