PharmaJet Brings Needle-Free Vaccine Injections to the World, with an Assist from Xerox

In Pakistan, a boy receiving the polio vaccine extends his arm anticipating the pain of a needle piercing his skin. But there is no pin prick thanks to PharmaJet, a Denver, Colorado, medical tech company whose needle-free injections are revolutionizing vaccine delivery.

To make using its IT hardware as painless as its needle-free injections, PharmaJet recently partnered with Xerox to move from a single local sever in an office closet to a cloud-based IT service management system. With managers working remotely in Chicago and California and a future manufacturing operation in Singapore, PharmaJet finance manager Robb Spears knew information had to be accessible, everywhere.

“We have a global workforce and using the VPN [virtual private network] for file access, and Quickbooks for accounting and our inventory software, it was just slow and inconvenient,” said Spears. And with only 15 full-time employees, having a dedicated IT staff was cost prohibitive.

Spears turned to Xerox^® Managed IT Services and its Denver-based sales representative, Senior Account Executive John Dixon. “They had a closet full of old equipment, some of it wasn’t working anymore. We moved everything to the cloud: Office 365, Teams, and Citrix ShareFile,” said Dixon.

The timing of the infrastructure upgrade to cloud data management couldn't have been better. Just as the project wrapped up in the spring of 2020, Covid-19 hit. “Their employees could move to work from home, connected to the cloud,” said Dixon.

Moving to cloud computing management allowed PharmaJet to avoid a $75,000 investment in hardware equipment. While the new package costs about the same per month as before, the IT cost reduction comes in the form of faster internet speed and enhanced security without an increase in price. And Xerox’s services extend beyond the internet—Xerox provides PharmaJet full-time tech support and IT service management. “With a staff our size, outsourcing to the cloud is the best way to work,” said Spears.

Now, as demand for PharmaJet’s needle-free vaccine injectors grows, team members can focus their time and efforts on the science and global delivery of their devices, knowing Xerox has their back with cloud managed IT services.

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