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Four analyst firms position Xerox as a leader in MPS worldwide.

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Xerox Managed Print Services

Do you understand the total cost of printing in your organisation? Do you have the experience and knowledge to control your print spending? Many companies don’t until they turn to us. Through managed print services, our customers gain visibility and control of their spending. This helps them free up budget for innovative projects that improve efficiency and drive competitive advantage.

For InterContinental Hotels Group, it means spending less time on document production and more time making guests feel comfortable. Our managed print services helped the City of Rochester, NY, use less power and save a projected $2 million over five years so they could close a budget gap. And British Telecom reduced their carbon footprint 50% to help advance their competitive position as one of the world’s largest IP network operators.

Our managed print services are not just for large, global corporations. We deliver results like these to companies of all sizes. Here's why they choose us:

  • We’re a leader in the Gartner Managed Print Services Magic Quadrant.
  • We’re ranked as a managed print services leader by IDC, Forrester and Quocirca.
  • We have more than 10 years' experience as a managed print services provider.
  • We have over 9,400 active patents in managed print services.
  • We currently manage more than 1 million print devices made by Xerox and other manufacturers.
  • We deliver 24x7 multilingual, global support.
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Reduce costs up to 30% and increase efficiency

Do you know how much time and money are tied up in your printing processes? Most companies don’t. The ones we’ve helped have reduced their total printing costs by as much as 30%. Our managed print services make printing simple and easy, so you can concentrate on your core business.

How we help

We use a comprehensive assessment based on Lean Six Sigma methodologies to see how your business prints. Then we look for ways to:
  • improve employee-to-device ratios
  • match printers with your business needs
  • reduce the number and types of devices and supplies
  • turn slow, paper-based processes (like routing and approvals) into automated, digital ones
  • remove unnecessary steps from your print process
We don’t stop once we’ve put the ideal solution in place. We continually monitor your printing activity to see if we can save you more time and money.

Customer Success

Learn how we helped InterContinental Hotels Group cut costs by more than $1.5 million.
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Improve employee satisfaction and productivity

If a printer breaks, or runs out of toner, it’s a huge source of frustration for employees. They have to stop what they’re doing and try to the fix the problem. Or they call IT for help.

How we help

We take a proactive approach to printer management instead of a reactive one.

Our managed print services cover devices regardless of manufacturer. This includes remotely monitoring them, replenishing their supplies and proactively fixing problems before employees ever know there is an issue.

Your employees can stop worrying about dealing with printers and instead work on other priorities, like improving customer satisfaction.

Customer Success

Learn how we helped Rotterdam University achieve 98% uptime of their printer fleet.
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Enhance document security

Each time you use printers, copiers or multifunction devices, you create images of the information you print. Those images are stored on your printer’s hard drive. Without the proper security measures in place, your company’s information could get hacked.

It’s even more critical to protect your customers’ information so you comply with government regulations like HIPAA and Sarbanes-Oxley.

How we help

We put processes in place to help with security protocols and secure print practices across your business. We also certify every printing device at the correct, custom level of security for your organisation. Through features like data encryption and image overwrite, our industry-leading multifunction printers ensure your information is transmitted securely across your entire print infrastructure.

For a leading aerospace and defense contractor, that meant they could prioritise protecting and defending their country instead of their documents.

Customer Success

Learn how we helped a leading aerospace and defense contractor enhance document security.
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Improve environmental sustainability

When companies commit to reducing carbon emissions or printing less paper, they often turn to Xerox for help. For instance, City of Dallas employees made the leap from paper to digital documents using our services, and also replaced 1,000 document devices with 500 energy-efficient ones.

Energy company Exelon committed to a voluntary emissions reduction goal under the EPA Climate Leaders program. With our help, they eliminated 55 tons of greenhouse gases and conserved 272 million BTUs.

And a global IT company met its sustainability initiatives by recycling toner cartridges through our Green World Alliance program and switching to solid ink technology.

How we help

When we examine your printing infrastructure, we recommend small changes that make a big difference in sustainability. From two-sided printing to devices that automatically power up and down based on your work team’s usage patterns, there are many ways to reduce your environmental impact.

We also offer tools like assessments and a Sustainability Calculator to measure your environmental impact, set goals we believe you can achieve, and put you on a path toward improvement.

Customer Success

Learn how we helped Exelon reduce its carbon footprint and become a more environmentally sustainable energy company.
View all case studies ›

Next Steps

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Awards & Recognition

Case Studies

InterContinental Hotels Group PDF | Video
British Telecom PDF | Video
City of Rochester PDF | Video
Thompson Health PDF | Video
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White papers

Managing Enterprise Print
Saving Paper in the Office
Smarter Ways to Green
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Managed Print Services
Show descriptions
Managed Print Services Overview
We offer a full spectrum of managed print services for small businesses up to large, multinational corporations.
Enterprise Print Services
Reduce costs, improve productivity and comply with security and environmental regulations across your entire print infrastructure, including your office, production, remote and mobile work environments around the globe.› Learn more
Xerox Print Services
Reduce your total cost of office printing and enhance employee productivity while we manage all aspects of printing and copying for small and midsized offices, including service desk, break-fix, supplies and procurement.› Learn more
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What is MPS?
Industries we serve
Video Overviews
Change management (50 sec)
Continuous improvement (50 sec)
Xerox office services (45 sec)
Assessments (45 sec)