500 Boxes of Paper Records Go Poof!
Like magic, we turned a century’s worth of documents into a modern, digital system for our nonprofit client.
Like magic, we turned a century’s worth of documents into a modern, digital system for our nonprofit client.
Family Service Toronto (FST) was so busy taking care of people, it neglected its own paper problems. Since 1914, FST has connected distressed Torontonians with counseling, community development, advocacy and public education. FST’s services and clients grew over a century, and so did its paper records. Finally, it turned to us for help.
FST administrative staff used to do a lot of manual data entry and validations, which were very time-consuming and prone to human errors. As massive volumes of documents kept growing, FST realized it was running out of office space and needed a huge purge.
Through FST’s strategic partnership with Xerox Canada, we helped digitize their paper-based records system, including 500 Bankers Boxes of files. We also installed and managed a fleet of Xerox® ConnectKey® technology-enabled devices, and automated applications that help drive a number of key, daily business processes.
With the new Xerox® Enterprise Content Management solution in place, FST expects a 20% ROI on digitization of documents across multiple departments, as well as a reduction of audit times, and an increase in office space. Check out these other highlights:
Vani Visva, FST’s director of finance and business technology, sums up the project’s positive results, saying, “Overall, our client experience and capacity improved immensely.”
Find out what a similar Xerox solution could do for your business.
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