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Frequently Asked Questions

Xerox Green World Alliance

Welcome to Xerox Canada's improved process for recycling and remanufacturing used supply items.

Through the Green World Alliance collection/reuse/recycling program for spent imaging supplies, customers return more than 2.5 million cartridges and toner containers annually. Over the last 20 years, our supplies recycling programs have kept more than 145 million pounds of waste out of landfills.

Please recycle locally, or choose one of the options below to return your used supply items. We encourage you to view our Take Back List to understand which supply items Xerox currently remanufactures. If your supply item is not on this list, Xerox recommends that you recycle locally.

Xerox Canada has decided to pause the Environmental Asset Returns Program until July 15th due to Covid-19. Our number one priority always is the health and safety of our employees, clients, partners and their families. Thank you for your understanding during this extraordinary time.