Prevent and Manage Waste
Xerox's commitment is to produce waste-free products in waste-free facilities to help our customers reduce waste. Our aim is to design products, packaging and supplies that make efficient use of resources, minimize waste, reuse material where feasible (including recycled plastics), and recycle what can't be reused. In addition, for all new products placed on the EU market, in scope of Blue Angel and the EU Imaging Equipment Voluntary Agreement, select spare parts shall be made available for a minimum of 7 years, per applicability.
Xerox Supplies Recycling Program
The Xerox Green World Alliance collection and reuse / recycling program in partnership with our customers, results in millions of cartridges and toner containers returned for reuse or recycling each year.
Prepaid postage labels and packaging from new supplies make it easy to return spent items for recycling, where over 90% of the material is either reused or recycled.
Xerox Product Takeback and Recycling Program
Xerox pioneered the practice of remanufacturing, reusing and recycling of office equipment. Our machines are designed for easy disassembly and durability, contain fewer parts, and are controlled for chemical content.
Xerox carefully manages suppliers who provide recycling and waste disposal services. An audit process ensures that vendor practices are safe, environmentally sound, and compliant with regulations.
Since 1991, Xerox remanufacturing and recycling (PDF, 106 KB) has prevented over 2 billion pounds of potential waste from entering landfills.
Additionally, in 2020 and 2021, Xerox collected and responsibly recycled a broad scope of products through voluntary program totaling 1519 and 1033 metric tons respectively (0 tons through mandated programs).
Xerox can arrange for the removal of the machine for reuse or recycle. Xerox will cover the recycling and any disposal costs but you pay the removal fee. This removal fee is based on equipment size and is exclusive of any service contract charges that may be levied when the equipment is returned. Please email your (English) request to CustomerInquiry@xerox.com; French request to firstname.lastname@example.org; or call 1-800-ASK-XEROX (select language & prompts 4, 3). Xerox will then contact you with the removal fee prior to initiating and scheduling the equipment for removal
Whenever possible, we encourage you to recycle packaging locally as it reduces greenhouse gas emissions associated with transportation. However, if unable to recycle locally, we offer a packaging take-back and recycling service to our customers for Xerox-branded products, where customers pay for the return shipping and Xerox pays for the recycling. If interested in this service, please send your packaging to: Xerox Corporation, ESSO – Scrap, 6500 State Route 63, Middletown, OH 45044 , ATTN: EPEAT Packaging Returns.
Since the early 1990s, Xerox has maintained an internal initiative known as the Waste-Free Factory.
This initiative drives the global implementation of an ISO 14001-compliant environmental management system, and helps achieve a 93% recycling rate for non-hazardous materials. Learn more about how we manage environmental performance.