Moving your Xerox equipment consists of three parts: the physical relocation of the product, the reinstallation and network setup, and an update of your billing information.
We recommend SCI White Glove for equipment moves. SCI is trained by Xerox to ensure proper handling of your equipment. Contact SCI to request assistance with your move at 1-888-794-0441 (English) or 1-866-646-2020 (French) or by email at the following addresses:
SCI White Glove Montreal and East: Sebastien.Boivin@sci.ca
SCI White Glove Ontario and Western Canada: CustomerServiceGroup1@sci.ca
If you are not sure whether your product requires a Xerox technician to dismantle or reinstall please contact us, and we would be happy to verify.
Please help us keep your records up to date by notifying us if you are moving your Xerox product yourself.