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Xerox® VersaLink® C415 Colour Multifunction Printer

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☆☆☆☆☆
★★★★★

(60)

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I couldn’t live without it!

This printer has exceeded all my expectations! Setup was a breeze, it connected to our home Wi-Fi in minutes, and we were printing right from our phones almost instantly. The print quality is outstanding. We’ve been using it not just for everyday printing, but also to create our own cards for birthdays and holidays, and the results look professional. It’s fast, reliable, and truly versatile. The paper loading had no issues and was easy not to overload. While it’s definitely larger than the average home printer, the extra features and quality it delivers make it well worth the space. If you’re looking for a printer that goes beyond the basics, this one is a fantastic choice!
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Great BIG printer minus toner cost

A little bigger than expected but works great. Easy set-up, and connected right away. The paper loads seamlessly and doesn’t require much effort. Quality of the prints are fabulous. Toner costs are quite high which is the only downside.
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Test de la Xerox VersaLink C415 : pas adaptée aux

(Global Review)

J’ai reçu la Xerox VersaLink C415 gratuitement via Influenster, en espérant qu’elle serait une imprimante fiable pour ma petite entreprise. Malheureusement, elle s’est avérée bien trop compliquée et frustrante — trop lourde pour mes besoins, mais pas assez performante là où ça compte vraiment. Les points positifs sont une impression rapide, qui gère bien les impressions simples en recto. Elle peut aussi encaisser de gros volumes sans ralentir. Pour les documents basiques en une seule face, elle est rapide et fiable. Son interface web intégrée est claire et plutôt complète, ce qui permet d’accéder aux réglages, de dépanner et de surveiller l’imprimante sans passer par l’écran tactile ou une application. Côté négatif, l’installation est compliquée et prend du temps. Il faut configurer le Wi-Fi manuellement avant d’installer l’application, et si on fait une erreur, il n’y a pas vraiment de moyen de revenir en arrière facilement. Même avec de l’aide, il m’a fallu plus de trois heures pour tout faire fonctionner. L’impression recto verso est très peu fiable, la machine bourre quasiment à chaque fois, même lors des tests automatiques. Déboucher les bourrages est laborieux, et l’imprimante ne se rend pas toujours compte que le problème est réglé. La gestion des bourrages manque d’instructions claires, et ils sont fréquents, surtout en recto verso. La qualité de fabrication est décevante : le plastique fait un peu cheap, les bacs et portes ne coulissent pas bien, et l’ensemble paraît fragile. Enfin, cette imprimante laser utilise du toner, pas de l’encre, ce qui la rend inadaptée aux impressions artistiques : impossible de rendre les dégradés subtils, les textures fines ou les mélanges de couleurs précis. C’est parfait pour le texte et les graphiques, mais pas pour des impressions créatives détaillées. De plus, elle semble conçue pour un bureau de taille moyenne imprimant 50 à 100 pages par jour. Pour une petite structure ou un utilisateur solo, elle est trop complexe, chère et surdimensionnée. En résumé, sauf si vous travaillez dans un grand bureau avec un besoin constant d’impressions rapides et en gros volumes, et que vous avez un service informatique à disposition, je vous déconseille cette imprimante. Elle est compliquée, peu fiable en recto verso, pas adaptée aux créatifs, et difficile à installer ou dépanner. Pour un usage plus ponctuel et flexible comme le mien, elle ne correspond pas du tout. Je ne la recommande pas pour des besoins similaires.
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Response from Xerox.com

Merci pour vos précieux commentaires concernant notre imprimante. Nous sommes désolés que vous rencontriez des problèmes avec votre C415. Nous serions ravis de vous aider et nous vous contacterons prochainement via les coordonnées fournies dans votre avis. Veuillez noter que la C415 est effectivement conçue comme un appareil de bureau couleur, destiné aux équipes de travail imprimant des volumes de pages adaptés. Nous proposons d'autres modèles dans notre gamme qui pourraient mieux répondre à vos besoins spécifiques. L’installation ne devrait pas nécessiter de support informatique et peut être facilement réalisée à l’aide de l’application Xerox Easy Assist et/ou de l’application Print & Scan.
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Nothing but problems.

(Global Review)

Since installation, we've had nothing but problems. Prints two copies; stops. Resources required. IT checks it out. All seems fine. Prints out a copy. "Waiting to print." Goes into waiting mode. Then goes into Waiting to Print. For hours. Delete jobs. Shut printer down, and unplug. Wait an interminable time to power up. Prints two copies. Go through the whole cycle again. When it does deign to give us a copy, the quality is good.
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Great product

(Global Review)

Historically, we have not had great luck with our printers. This printer, however, has been pretty perfect. It is fast and has all the features we want. We tend to go through a lot more ink than I would’ve expected, but I can’t blame the printer for that. We did have to call customer service at one point because of an issue, and the person that helped me was very helpful and resolved the problem which I really appreciated
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Fast, Reliable, and Packed with Smart Features

(Global Review)

The Xerox VersaLink C415 has been an excellent addition to our office. Setup was straightforward, and the large touchscreen makes it feel as easy to use as a tablet. Print quality is sharp and vibrant, even for detailed graphics, and the speed easily keeps up with our busy workflow. I especially appreciate the secure printing options and cloud connectivity, which let us print from anywhere without hassle. Scanning and copying are equally smooth, with high-quality results every time. Overall, the VersaLink C415 combines professional performance with user-friendly design, making it a smart investment for any business that values reliability and efficiency.
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Paper Output!

(Global Review)

I purchased a Xerox C415 used on eBay to test before submitting a larger order for 10 units. I’m glad I did, because while the printer’s core functions and output quality are solid, the design of the output tray poses real usability challenges. Collecting prints requires reaching uncomfortably far into the machine, which is not practical in a busy office setting. In addition, the output flap occasionally catches paper, causing the front compartment to pop open. These design flaws can slow down workflows and create unnecessary frustration for end users. Suggestion for Xerox: A reworked output tray—ideally one that extends outward or angles prints toward the user—would go a long way toward resolving these issues. Improving this element would make the C415 much more viable for organizations looking to standardize across multiple devices. The reason I’m sharing this publicly is because the C415 otherwise has strong potential, but this design oversight prevents it from being the right fit for our environment. I hope Xerox takes this feedback into account for future models, as many organizations evaluate printers not only on output quality but also on how easy they are to use day to day
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Response from Xerox.com

Thank you for your feedback. We’ll pass this along to our teams and ensure it’s considered as we continue to improve future models.
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Very troublesome

(Global Review)

We had a C405 that worked great. We "upgraded" to the C415 - what a mistake. Just about every time we try and print it makes us change paper from plain white to pre-printed form - for no reason. It can be from the same application printing a second document. The C405 just printed - whether it was a check or a document. And there is NO WAY TO TURN OFF this "feature". I wish we had stayed with the C405.
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Response from Xerox.com

We apologize that you are experiencing issues with your VersaLink C415. We would be happy to assist and have reached out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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Love this Printer!

(Global Review)

We have owned this printer for several years now with no issues. Very dependable machine.
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10/10 amazing, versatile printer

(Global Review)

I could not ask for a better printer. The print quality is 10/10, it’s fast, and surprisingly enough very quiet. It has an auto sleep feature when not in use so you don’t need to power it on and off constantly. The touchscreen is easy to use and intuitive. I like that you can download apps to handle all of your printing and scanning needs. (e.g. scan to email, print/scan directly from one drive or Dropbox). If your device for some reason isn’t comparable to use directly, being able to access files from the cloud makes this printer a game changer. The mobile app is very user friendly. This printer is quite large, but so worth it. So far, I do not have any negative feedback. I just started working from home and this has been absolutely perfect.
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