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Xerox® VersaLink® C415 Colour Multifunction Printer

What people are saying

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★★★★★

(49)

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Ease of Use
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Very Disapointed

(Global Review)

Our company runs 40+ Xerox printers and overall have been very happy with them. A little over a year ago we upgraded a C405 to a C415. Big mistake! The service tech was out 3 times during the factory warranty period with no resolution. The printer has repetitive jams as well as terrible noise that can be herd multiple floors away. We are at the point of replacing a 1-year-old printer that has not met our lifespan expectations. We are now wondering if Xerox is still the innovator we have relied on for the last 12 years.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing problems with your Versalink C415 device. We would be happy to help you resolve these issues and have reached out to you via the contact information provided in your review. You can also call us at 800-835-6100 option 1, 1. We look forward to working with you.
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Performs as Expected

(Global Review)

The initial delivery was of an inoperable device. After undergoing the process to secure a replacement, I am now happy with the choice of a C415 for my solo practice needs. I have yet to test the FAX feature, but like the ability to feed 100 page VA claims in one call. The 250 sheet paper tray is a downgrade from my C405, but not much of an issue for me.
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Prints well -- Difficult to set up

(Global Review)

This C400 printer seems to be designed by the marketing department. You buy an all-in-one printer only to find that if you want to scan, you need a wi-fi attachment. Scanning still does not work after a year so I have a Laser printer, not an all-in-one. The drivers are obsolete too, so you have to use the global driver to get it to print. Cartriges are very expensive and it comes with small volume (sample) cartridges only. All manufacturers seem to do this, but it doesn't make it right!
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Versalink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review. Also, please check out this link for the Xerox Smart Start driver installer which you may find helpful: https://www.support.xerox.com/en-us/product/versalink-c415/downloads You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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C415

(Global Review)

This is a great printer. The scanning is awesome. Xerox had a great sale on this amazing printer.
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Not recommended

(Global Review)

The Xerox VersaLink C415 has poor ease of use, struggles with office network connectivity, making it frustrating for daily use. I contacted multiple times to the xerox service engineer to resolve the issues. still not able to resolve issue related to multiple pages prints when waking from sleep,
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Versalink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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User review (Xerox® VersaLink® C415 Colour Multifunction Printer)

(Global Review)

I got the printer in about three months ago and it has great print quality and is fast. My only problem is that is doesn't like to print envelopes. If I have one, it works. If I have more than one and I put the envelopes in the tray, it doesn't want to print them.
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Cannot perform in an office setting

(Global Review)

If you want this printer at home, it may work for you. If you are a business or require a heavier-duty printer, this is not for you. You will run out of ink shortly after you buy it. You will not be able to print anything fancier than an 8.5 x 14” piece of paper. Please don’t buy if you need a commercial-grade printer. Buy a Ricoh or something like that.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Versalink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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Not overly impressed

(Global Review)

I thought I was purchasing a great printer but I was wrong. The printer jams often, runs through ink like I never experienced, bleeds on approximately 10 pages every time it starts a job. I recommend doing your homework on printers better than I did!
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your VersaLink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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Very difficult to use in an office.

(Global Review)

We have 2 printers in the office now. They are slow to receive print requests. We have run out of black toner in a few weeks and the printer will not accept another cartridge even though it is a new Xerox K toner cartridge. It codes as "incompatable". Very frustrating!!!!!
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Xerox C415 device. We would be happy to assist and have reached out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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It is very fast and has fantastic features.

(Global Review)

I bought it six months ago and we are very happy with the purchase as my colleagues also use it.
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