We have 2 printers in the office now. They are slow to receive print requests. We have run out of black toner in a few weeks and the printer will not accept another cartridge even though it is a new Xerox K toner cartridge. It codes as "incompatable". Very frustrating!!!!!
We apologize that you are experiencing issues with your Xerox C415 device. We would be happy to assist and have reached out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
I apologize that you are experiencing problems with your VersaLink C415 device. This may be a potential print driver issue. If you need assistance with updating your print driver, we would be happy to help.
Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
If I could give Xerox zero stars I would. Purchased a printer off their website and received the item damaged. Contacted customer service to let them know and to initiate a return. Over a month later I am still getting the run around and I am out of $1300 and no printer. This should be illegal as their policy on the webpage says you have 30 days to return. Do better Xerox
We apologize that you are experiencing issues with your Xerox C415 device. We would be happy to assist and have reached out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
We've had Xerox MFC's for over a decade & this one is the worst. We use it for OCR Scan to searchable PDF;
-Scan speed misleading. Sure it moves through the ADF fast but the printer sits processing the job for sometimes up to 10 minutes. The dinosaur 6515DN, C405 does the same thing within a minute. A $499 Brother MFC-L3780 absolutely destroys the C415 in OCR quality and speed. The OCR feature is pretty much useless.
- No processing power at all. Whatever the CPU unit they are using for the C415 is grossly underpowered
- Paper tray doesn't hold much paper.
- Print quality and speed are average
For the money it's below average and we had to move a Brother laser printer from a home office to do the job the C415 cant do. Now we have a C405, Brother MFC-L3780, and the C415 is what the staff uses the least. Xerox should be embarrassed.
I apologize that you are experiencing problems with your VersaLink C415 device. We would be happy to help you resolve these issues. Please note that there are several different scanning methods, and some are faster than others. Can we recommend you check out this article from our Support pages:
For help with scan to email, this article will be useful: https://www.support.xerox.com/en-us/article/KB0133605
If you are still experiencing problems after trying this suggestion, our technical support can assist to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
I was incentivized to write my honest review of this Xerox Versalink C415 Color Multifunction printer. This high-quality printer has been a fantastic addition to my home office.
Setup was a breeze thanks to the easy-to-follow instructions. The printer is incredibly quiet, making it a pleasure to use. I especially appreciate the wireless connectivity, which allows me to print from my laptop or smartphone without any hassle.
The color print quality is exceptional. Documents and images look vibrant and sharp, making presentations and creative projects a breeze. I'm highly impressed with the overall performance of this printer."
User review (Xerox® VersaLink® C415 Colour Multifunction Printer)
(Global Review)
The way printed paper can be taken out of the unit is very difficult. If I knew the design of the printer is not a good one, I would not have bought it
The color seems a little off, and where the paper feeds to is a little difficult to access without wrinkling the paper, but overall, this machine is less temperamental than the VersaLink C405. It seems to handle different types of paper (bond, letterhead, regular), cardstock, and sheets of labels without having to readjust the paper type manually.
We love this printer. Easy to install and much quitter than the old Xerox network printer that it replaced. Make sure to order the WIFI adapter when you purchase the machine. Xerox does not include the WIFI adapter with the printer, this is not new for Xerox and the adapter from the old Xerox printer does not work with the new printers.
Purchased this printer but did not like it at all.
This is well overpriced for its quality and it has a series of design issues (for example the paper output pushes the sheets towards the back of the printer and not to the user side so to get your print outs you need to stick your hand in the printer and try to get them out without breaking the paper!). The software is also very counter intuitive, the configuration interface is faulty and full of glitches. Unfortunately I could not return it because of the manufacturer very strict terms and conditions
I apologize that you are experiencing problems with your Versalink C415 device. We would be happy to help you resolve this. Please call us at 800-835-6100 option 1,1 to discuss the issues you are having with your device so we may help further.