(Global Review)
Printer is not doing 2 sided printing. called multiple times and three days later issue is still not resolved by anyone at xerox. Customer services is poor.(Global Review)
I purchased a brand new C325. It never worked from day one and 3 weeks later it's still not working. Tech Team tried to help but will not let me speak with management. I NEED this machine for my job. I feel abandoned.(Global Review)
The C325 was purchased the last week in January of 2025. After approximately one week of use. The printer Scanner/Scanner Communication failed and a technician had to reinstall the entire Scanner and Single -Pass Duplex Automatic Document Feeder. Shortly after this component was installed I had to replace the Feeder Rollers. As of this point in time, the printer is working and provides high quality single and duplex copies. My expectations for Xerox products is high, however, I was disappointed in the time and effort that has been required to bring the printer up to a working order. However, working with the technician who serviced the printer and the numerous phone calls to Xerox technicians, each provided help and recommendations.(Global Review)
I bought this product 6 weeks ago. It worked weel for two weeks and then it stopped. I bought it from Dell. Neither Dell nor Xerox are willing to help. I have wasted hours with my IT department, and being moved around from person to person. WORSE EXPERIENCE. TERRIBLE PRODUCT.(Global Review)
I bought the C325 MFP as a replacement for an old 6510 Phaser Printer when the cost of supplies for the 6510 was about to exceed the cost of a new C325. Overall I am very pleased with my purchase as it also allowed me to remove a much older multi-function device that was minimally functional. Physical setup of the C325 was very easy. I did encounter some issues with configuring the C325 to connect to my local network. The configuration wizard was considerably different from that of the 6510 and the documentation for the C325 did not seem to match my unit. I eventually got past all these issues and the printer has been performing nicely.