When It Comes to Protecting Your Printer, You Need More Than Promises
Discover uninterrupted productivity with genuine Xerox Protection Plans.
At Xerox, we believe your printers should work for you, not the other way around. That’s why we’ve created Protection Plans that are simple, reliable, and built to keep your device performing at its best.
For decades, we have been synonymous with trust, reliability, and exceptional service, and for good reason. Whether through our comprehensive warranties or unwavering commitment to customer satisfaction, our priority is to ensure your business runs smoothly, efficiently, and without interruption.
Warranty that works as hard as you do
Our protection plans cover all the essentials and more, ensuring your printer delivers consistent performance every single day.
Our warranty offers include:
Complete Coverage
Whether through on-site repairs or exchange service, both parts and labor are included, ensuring issues are resolved without hidden costs or surprise fees.
Responsive customer support
With 24/7 online resources and a dedicated multilingual support team available by phone, you can quickly troubleshoot and resolve any printer issues whenever you need assistance.
Seamless service for every device
We offer two service levels: Exchange and on-site service. Your eligibility for either of these options is determined by the type of device you own.
Exchange service: If a Xerox technical support representative determines your product isn’t working as it should, we’ll take care of it. You’ll promptly receive a replacement unit, shipped within 3-5 business days.
On-site service: Need repairs? Our expert technicians come to your location, often by the next business day, ensuring minimal downtime and faster resolutions without the hassle of shipping your printer.
Your Partner for the Long Run
When it comes to your printer, we believe that reliability shouldn’t end when your warranty does. Our post-warranty service agreements keep your printers running smoothly long after the initial warranty expires.
Predictable pricing: One-time, upfront payment that simplifies your budgeting.
Substantial savings: Save up to 80% compared to ad hoc repair costs.
Back in action before you know it:
Most customer challenges are easily resolved online or via phone, ensuring your printer is up and running without missing a beat.
Your productivity depends on a printer you can trust. With Xerox, you can rest easy knowing your printer is in good hands.
Terms and Conditions
Offering | Products | Terms and Conditions |
Exchange | Phaser 3124, 3130, 3150, 3250, 3260, 3400, 6110, 6110MFP, 6120 | |
Onsite | AltaLink B8045, B8055, B8065, B8075, B8090, B8145, B8155, B8170, C8035, C8045, C8055, C8070, C8130, C8135, C8145, C8155, C8170 Phaser 3610, 4622, 6128MFP, 6600, 7500, 7800 PrimeLink B9100, B9110, B9125, B9136, C9065, C9070 VersaLink B400, B405, B415, B7025, B7030, B7035, B7125, B7130, B71 C400, C405, C415, C620, C625, C7000, C7020, C7025, C7030, C7020, C7025, C7030, C7120, C7125 WorkCentre 3315, 3325, 3615, 3655, 4260, 5325, 5330, 5335, , 5875, 5890, 5945, 5955, 6605, 6655, 7220, 7222, 7225, 7556, 7830, 7835, 7845, 7855, 7970, EC7836, EC7856 Xerox B410, C315, C410 |
Warranty Statements
Since Xerox is committed to excellence in after-sales support and services, our current policy is to support a product for a minimum of five years after it goes out of production. Supplies will be available for that product as long as there is sufficient demand for those supplies (at least as long as the product is supported).