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Xerox® B310 Printer

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(22)

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Horrible Service

(Global Review)

This Xerox company preys on small businesses that do not have the legal force to get out of the contract which they don't abide by. No maintenance is done, no techs "are allowed to touch the xerox machines", so any issues with the machines you need to hire an IT person to help you. I signed a contract to begin November 1st of 2022 and they did not deliver the full equipment until the last week of February 2023 and they still invoiced me the full amount starting November 1st. It has been one of the worst experiences of my life.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing problems with your Xerox B310 device. We would be happy to help you resolve these issues and have reached out to you via the contact information provided in your review. You can also call us at 800-835-6100 option 1, 1. We look forward to working with you.
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Excellent Quality

(Global Review)

Replaced a Xerox 3320, that I purchased 13 years ago, with the B310, with similar features. Coundn't ask for any better...any printer that lasts 13 years is worth replacing with the same.
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Excellent Printer!

(Global Review)

We are very pleased with this printer, it is extremely fast. It is handling the workload perfectly. Would highly recommend this printer. Xerox has always been my favorite printer's, and this new one did not disappoint!
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Great Printer

(Global Review)

Bought for my business, already have another one. very efficient and fast printer
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Reliable and precise

(Global Review)

After researching what printer company out there could handle the projects we needed, we went with xerox B310 from their website. And we are very happy we made this decision. It is a reliable and very fast and precise printer.
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Great Value in a small office laser printer

(Global Review)

Print quality is excellent, set up was easy and it is a compact design. Works great in our three desk work space..
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A dependable printer with excellent quality

(Global Review)

I bought this Xerox C310 laser printer when my old xerox laser printer died after 10 years of great service! I was so pleased with Xerox quality I bought this C310. This laser printer is very easy to set up and it consistently provides excellent printing. While not a photography dedicated printer, the quality of the color pictures is very good. It is not a loud printer, which means I can keep it next to me in my home office, instead of isolated in another room. It is easy to change the toner cartridges, too! In the 6 months since I first installed it, I have never had it jam. I print on regular copy paper and also Avery label stock. I have recommended the Zerox C310 to my friends and would not hesitate to buy a second one, if the need arrived. In short, BUY THIS LASER PRINTER!
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reliable

(Global Review)

Prints quickly, good quality, connects with multiple computers well
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Great Desktop printer

(Global Review)

My Xerox B310 desktop printer has been trouble-free since my purchase a year ago! Excellent print quality and I haven't had any paper jams, fast, and I like automatic shut-down for energy savings! The manual paper feed works great!, and the toner replacement is at a reasonable price-point, too!
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Great Printer, if it would stay connected!

(Global Review)

This was a great printer for the first six months. It quietly and quickly printed clean easy-to-read historic documents, essays, and graded papers. However, since then, it has refused to connect to my computer and larger network through physical or wireless means. I have searched the Xerox website for FAQs and reached out to their (very well-hidden) helpline and both were useless. I bought this printer for schoolwork and am unfortunately stuck with it and a $500 toner cartridge as the seller refuses to take it back. I probably will not be buying from Xerox again.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
Thanks for taking the time to share your feedback with us. I apologize that you are experiencing problems with your Xerox B310 printer. We would be happy to help you resolve this. Can we recommend you check out these articles from our Support page: Connecting the Printer to WIFI: https://www.support.xerox.com/en-us/article/en/2153708.html Connecting the Printer to wired network: https://www.support.xerox.com/en-us/article/en/2166015.html Check the Printer Connectivity: https://www.support.xerox.com/en-us/article/en/2153714.html If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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