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Xerox® IT Services

IT environments are time consuming, complex, often costly and can take your focus away from what's most important — your business. From desktop to data center, Xerox IT Services can manage, maintain and support your entire IT infrastructure. Our offerings range from technology procurement and managed IT services to cloud migrations and critical information security management. Simply put, we manage your technology so you can manage your business.

End-to-end IT Solutions

We offer 24/7/365 IT support with a personalized suite of IT solutions.

Managed IT Services

Managed IT Services

  • Improved reliability and security

  • Clear visibility of your current technology

  • Reduced IT operational costs

  • A predictable cost model for a fully supported IT environment

  • Access to a wide range of specialized engineers for a fixed monthly cost

  • Proactive and reactive IT Support that prevents downtime

Woman in office next to a Xerox B215 printer

IT Procurement

IT Procurement

When it comes to IT hardware, Xerox is truly your one-stop-shop. We have agreements with leading IT manufacturers to provide best-of-breed solutions unique to each customer’s needs and budget requirements.

In addition to providing your computer hardware, we can configure, install and support everything we sell.

Data Center Services

Data Center Services

The data center is the engine that powers daily operations. It can create promising opportunities for success, or it can leave you open to failure. At Xerox, we help you design and build a world-class physical data center infrastructure from the ground up, maintain what you have, or transform your existing data center infrastructure. We help you get on the fast-track toward your data center transformation and optimization goals.

Data Center Services include:

Servers

  • Utilization and performance assessments

  • Consolidation and virtualization

  • Blade server implementation

  • Storage integration

  • Virtual desktop infrastructures

  • Multi-threat security solutions

Applications

  • Enterprise-wide deployment and testing

  • Visibility and management assessments

  • Application acceleration and load balancing

  • Platform migration and virtualization

  • Public, private, and hybrid cloud solutions

  • Performance auditing and tuning

  • Secure client authentication

Facilities

  • Site planning and floor plan design

  • Rack layout design and installation

  • Power and cooling solutions

  • Cable plants and premises wiring

  • Site security and physical access control

  • Fire detection and suppression systems

  • Physical data center moves

Converged/Hyper-Converged

  • Infrastructure as a Service (IaaS): Utility type resources, such as: virtual machines, networking, and storage capacity.

  • Platform as a Service (PaaS): Facilitate development environments using pooled and scalable resources.

  • Software as a Service (SaaS): Deliver applications from third-party software providers over the internet.

Virtualization

  • Cloud mobility

  • Power savings

  • Application isolation

  • Extend the life of older applications

  • Built-in high availability

Data Storage

  • Data classification assessment

  • Information life cycle management consulting

  • Consolidation and virtualization

  • Enterprise backup and disaster recovery

  • Data de-duplication

  • Storage replication

  • Email filtering and archiving

Voice and Video Collaboration

Voice and Video Collaboration

Xerox’s collaboration practice provides an integrated communications strategy and architecture that enables secure voice, video and data connectivity across a unified and intelligent network. We enable your employees and clients to collaborate intuitively anywhere, on any device from the browser to the boardroom:

  • On-premise, hybrid and cloud-based voice infrastructure

  • Next-generation classrooms

  • Room-based and immersive systems

  • Multiparty audio and video conferencing

  • 3rd party video systems integration

  • Cisco WebEx conferencing solutions

Wireless/Mobility

Wireless/Mobility

A mobile-first approach will help your employees be happier and more productive. Centered around the individual rather than the workplace, Xerox’s mobility and wireless solutions will help your business operate more efficiently.

  • Wireless LAN/WAN

  • Location-based services

  • Wireless mesh

  • Mobile device management

  • Security solutions for BYOD (Bring Your Own Device)

Data Security

Data Security

Organizations today are increasingly vulnerable to cybersecurity threats. Attackers are more adept at breaching the traditional data security infrastructure. Xerox can help design, implement and manage the correct security policy (unique to your business) to protect you and your clients’ critical data.

Infrastructure Security Management

  • Advanced malware protection (including Ransomware)

  • Web security

  • Email security (including phishing and SPAM)

  • Endpoint security clients

  • Access control and policies

  • Firewalls

  • VPN

  • Network security

  • Next generation IPS (Intrusion Prevention System)

Infrastructure Security Evaluation

  • Security assessments

  • Vulnerability assessment

  • Penetration testing

  • Security incident response

Infrastructure Risk Management

A comprehensive, business-focused approach to Risk Management:

  • Business Impact Analysis: Includes analysis of your risk and security approach to determine compliance against the applicable standards, including ISO 27001, NIST 800-53, SANS 20, FFIEC, HIPAA, PCI or your own company-mandated compliance policies.

  • Security Remediation Plan: Customized security-focused initiatives mapping to the identified business risks.

  • Business Continuity Plan: Customized business continuity planning to answer, “how do we operate as a business in the event of a major computer or network outage?”

PharmaJet partnered with Xerox to make using its IT hardware as painless as its needle-free injections.

Case Studies

Xerox Helps Bowe Machine Company Crush It

An IT upgrade led to a 10% increase in sales for this 64-year-old maker of car crusher rotors.

Ron Bouchard Auto Stores Accelerates Its Business, Backed by Xerox

The family business was slowed by mountains of paper until Xerox redesigned the workflows for the company so it can devote more time to its customers.

School District Provides Students with Tools for On-site and Distance Learning

Thousand of laptops are distributed to K-12 schools, fully configured and ready for student use, at school and at home.

100-year Old Retailer is Outfitted for the Modern Era

National clothing retailer expands to several hundred retail locations with all new infrastruture and designated call center to support stores.

Xerox® Robotic Process Automation

Automate manual tasks across business processes to do more in less time and with fewer resources.

Imagine if you were free to focus on the big picture while bots took care of your manual tasks. 

More Resources for IT Departments

IT Education Webinar Series

Hear about some of today’s IT technology trends in a series of webinars hosted by Xerox® IT Services.

More Ways We Help IT Departments

Find more services that can help you overcome complexities in the workplace.

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Security Solutions for Documents and Printing

Our software and apps ensure digital data is safeguarded as you share it via the cloud and mobile devices.

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Security is critical to every business, and we take it seriously at Xerox.

Xerox Security Information, Bulletins and Advisory Responses

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