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Imprimante multifonction couleur VersaLink® C625 de Xerox®

Ce que les gens disent

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☆☆☆☆☆
★★★★★

(12)

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Loving it

(Global Review)

I am happy with my purchase. i have one tnhough a couple of machine and i have found the one I will be place in my offices.
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ALL IN ONE

(Global Review)

Just showed up yesterday prints as good and faster then our C8045. Use the set up disk included if you can for a seamless install.
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Solid choice for a small office

(Global Review)

We bought this printer because it checked all of the boxes for features we needed. If offers duplex, fast printing, fast scanning, a good interface, and has a reputation of being reliable. Unfortunately, within about 2 months of getting it, the control panel complete stopped working. Nothing would show up. Xerox got a tech out within a few days and diagnosed the problem as a bad cable. They had to order the part, be he was able to get it working again and we were happy with the service. Overall, it gave us more confidence in the company and the printer.
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AMazing machine

(Global Review)

Got this new 2 years ago and not one single issues. Doesn't jam - scanner works great.
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Controller

(Global Review)

Works okay, have to reload drivers on many machines almost weekly, scanning settings have been impossible to setup.
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Response from Xerox.com

We apologize that you are experiencing issues with your VersaLink C625. We would be happy to assist and will be reaching out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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Nice Printer

(Global Review)

So far, this printer is performing to our expectations
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Meh

(Global Review)

Came late, missing parts, in a critical time after we had discussed urgency. Some parts weren't seated properly, which delayed everything. Set up was a 2 hour nightmare - with remote help ($300 extra). Even now the set up is kind of Rube Goldberg-like, with totally separate users required for scanning. Great machine, WAY too complicated for set up and use, and delivery is a cluster.
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Response from Xerox.com

I apologize that you are experiencing problems with your VersaLink C625 device. We would be happy to help you resolve these issues. To assist with missing parts, please contact us at 800-835-6100 option 1, 1. Can we also recommend you check out these articles from our Support pages: Specifically, CareAR Instruct or the live chat option, which are both found under the Support Center tab in the app. This link provides further detail: https://www.xerox.com/en-us/workplace-apps/xerox-easy-assist For help with scan to email, this article will be useful: https://www.support.xerox.com/en-us/article/KB0137539 If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Speedy!

(Global Review)

My office bought this printer recently after we all chipped on on research. This checked every box. Our old printer nearly cost us a job due to how slow it scanned a large document. This one is extremely fast.
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Sad experience

(Global Review)

I bought this 3 months ago and can’t use it. It’s not wireless so I . Talked to 2 different people and both of them were sending me an adapter and I’m yet to receive it. I’m sending it back!
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Response from Xerox.com

Thank you for reaching out. The VersaLink C625 device does not come standard with a wireless adapter. Please verify your sales invoice to see if the adapter was included with your purchase. If you a have any further questions, call us at 800-835-6100 option 1, 1.
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Versalink C405

(Global Review)

I have had this printer for 2 years and it works great.
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