(Global Review)
Let me say the only reason I gave 1 star for speed is because I was never able to get a complete job off the printer. I purchased the Versalink C7000 after CAREFULLY reviewing all of the specs regarding media weight it was supposed to support. I have a desktop publishing business which I operate from my home. My HP printer which I had for 8+ years and never once had a problem that wasn't solvable in very short order finally gave up the ghost. I attempted to replace it with the newer version of the model I had but it was out of stock. Because I was in a situation that I had to have a printer immediately, I researched the various printers available through a very large computer equipment corporation. The sales department at the retailer and I went over specs for several printers and it appeared that the Versalink was the printer for me. First Mistake! When I got the printer home, we set the printer up and loaded the software and printed a sample page and when compared to the page from my old HP printer there was absolutely no comparison - the colors in the photo didn't even come close to matching! I am not a novice at working with printers (I've been in the business for 30+ years). I tried absolutely everything I could think of to get a quality copy for 4 hours. I finally gave up. I called the next morning to the help desk and according to the timer on my phone spent 2 hours and 57 minutes on the phone with three different people in the technical support center only to be told in the end: "I don't think you are going to get what you expected out of the printer"). I had to packup this 120+ pound printer get it loaded back in my car and return it to the retailer. Fortunately, for me, they had received overnight 2 of the HP printers I had hoped to purchase the previous day. I brought one home with me and was up and running with quality product output within 30 minutes of opening the carton. I think my whole Xerox experience was made worse by the attitude of the tect support people who were dismissive about what the specs said and what the reality was. I am so disappointed that no one has even thought to follow up to see if there was anything further that could be done to help solve the problem. I would never recommend purchasing a Xerox printer to anyone!!!