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Imprimante multifonction couleur VersaLink® C415 de Xerox®

Ce que les gens disent

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☆☆☆☆☆
★★★★★

(55)

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Simplicité d'utilisation
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Vitesse

Horrible Customer Service

(Global Review)

If I could give Xerox zero stars I would. Purchased a printer off their website and received the item damaged. Contacted customer service to let them know and to initiate a return. Over a month later I am still getting the run around and I am out of $1300 and no printer. This should be illegal as their policy on the webpage says you have 30 days to return. Do better Xerox
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Xerox C415 device. We would be happy to assist and have reached out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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Do not buy this printer

(Global Review)

We've had Xerox MFC's for over a decade & this one is the worst. We use it for OCR Scan to searchable PDF; -Scan speed misleading. Sure it moves through the ADF fast but the printer sits processing the job for sometimes up to 10 minutes. The dinosaur 6515DN, C405 does the same thing within a minute. A $499 Brother MFC-L3780 absolutely destroys the C415 in OCR quality and speed. The OCR feature is pretty much useless. - No processing power at all. Whatever the CPU unit they are using for the C415 is grossly underpowered - Paper tray doesn't hold much paper. - Print quality and speed are average For the money it's below average and we had to move a Brother laser printer from a home office to do the job the C415 cant do. Now we have a C405, Brother MFC-L3780, and the C415 is what the staff uses the least. Xerox should be embarrassed.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your VersaLink C415 device. We would be happy to help you resolve these issues. Please note that there are several different scanning methods, and some are faster than others. Can we recommend you check out this article from our Support pages: For help with scan to email, this article will be useful: https://www.support.xerox.com/en-us/article/KB0133605 If you are still experiencing problems after trying this suggestion, our technical support can assist to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Quality Xerox Color Printer

(Global Review)

I was incentivized to write my honest review of this Xerox Versalink C415 Color Multifunction printer. This high-quality printer has been a fantastic addition to my home office. Setup was a breeze thanks to the easy-to-follow instructions. The printer is incredibly quiet, making it a pleasure to use. I especially appreciate the wireless connectivity, which allows me to print from my laptop or smartphone without any hassle. The color print quality is exceptional. Documents and images look vibrant and sharp, making presentations and creative projects a breeze. I'm highly impressed with the overall performance of this printer."
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User review (Imprimante multifonction couleur VersaLink® C415 de Xerox®)

(Global Review)

The way printed paper can be taken out of the unit is very difficult. If I knew the design of the printer is not a good one, I would not have bought it
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Mostly Good

(Global Review)

The color seems a little off, and where the paper feeds to is a little difficult to access without wrinkling the paper, but overall, this machine is less temperamental than the VersaLink C405. It seems to handle different types of paper (bond, letterhead, regular), cardstock, and sheets of labels without having to readjust the paper type manually.
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Great Printer

(Global Review)

We love this printer. Easy to install and much quitter than the old Xerox network printer that it replaced. Make sure to order the WIFI adapter when you purchase the machine. Xerox does not include the WIFI adapter with the printer, this is not new for Xerox and the adapter from the old Xerox printer does not work with the new printers.
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Absolutely terrible printer

(Global Review)

Purchased this printer but did not like it at all. This is well overpriced for its quality and it has a series of design issues (for example the paper output pushes the sheets towards the back of the printer and not to the user side so to get your print outs you need to stick your hand in the printer and try to get them out without breaking the paper!). The software is also very counter intuitive, the configuration interface is faulty and full of glitches. Unfortunately I could not return it because of the manufacturer very strict terms and conditions
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your Versalink C415 device. We would be happy to help you resolve this. Please call us at 800-835-6100 option 1,1 to discuss the issues you are having with your device so we may help further.
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If you’re looking for a reliable and high-performance printer…this is it!

(Global Review)

Absolutely thrilled with the Versalink C415 color multifunction printer! I received this printer complimentary from Influenster, and it's been a game-changer for my home office. As someone who works from home and frequently prints materials for clients, this printer delivers top-notch quality and speed. The color accuracy is impeccable, making my presentations and documents look professional and impressive. It's incredibly user-friendly, with intuitive features that make scanning, copying, and printing a breeze. If you're looking for a reliable and high-performance printer for your home office, the Versalink C415 is a perfect choice!
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Junk

(Global Review)

bought Jan 31st 2024, 7 service tickets, 5 techs to the office, a new printer because the issues. As of July 24th still cant use a 2559.00 printer (including toner and wireless adapter). Customer service is an absolute joke, mysterious disconnects, hours wasted on the phone, countless times transferred. Our last printer was a xerox 6 years no issues which is why we ordered a new xerox. NEVER AGAIN.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
Thank you for reaching out. I apologize that you are experiencing problems with your VersaLink C415 device. Please call us at 800-835-6100 option 1, 1 and ask to speak with a manager to discuss the issues you are having with your device so we may help further.
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Awesome!

(Global Review)

I’ve been needing a printer for a while so this is great! The interface is simple and with a little bit of exploring I already know what to do. The printing is spot on and it was so easy to set up. The ink printing is awesome as well.
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