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Imprimante multifonction couleur VersaLink® C415 de Xerox®

Ce que les gens disent

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(43)

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Vitesse

Prints well -- Difficult to set up

(Global Review)

This C400 printer seems to be designed by the marketing department. You buy an all-in-one printer only to find that if you want to scan, you need a wi-fi attachment. Scanning still does not work after a year so I have a Laser printer, not an all-in-one. The drivers are obsolete too, so you have to use the global driver to get it to print. Cartriges are very expensive and it comes with small volume (sample) cartridges only. All manufacturers seem to do this, but it doesn't make it right!
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Versalink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review. Also, please check out this link for the Xerox Smart Start driver installer which you may find helpful: https://www.support.xerox.com/en-us/product/versalink-c415/downloads You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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C415

(Global Review)

This is a great printer. The scanning is awesome. Xerox had a great sale on this amazing printer.
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Vitesse
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Not recommended

(Global Review)

The Xerox VersaLink C415 has poor ease of use, struggles with office network connectivity, making it frustrating for daily use. I contacted multiple times to the xerox service engineer to resolve the issues. still not able to resolve issue related to multiple pages prints when waking from sleep,
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Vitesse

Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Versalink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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User review (Imprimante multifonction couleur VersaLink® C415 de Xerox®)

(Global Review)

I got the printer in about three months ago and it has great print quality and is fast. My only problem is that is doesn't like to print envelopes. If I have one, it works. If I have more than one and I put the envelopes in the tray, it doesn't want to print them.
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Vitesse
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Cannot perform in an office setting

(Global Review)

If you want this printer at home, it may work for you. If you are a business or require a heavier-duty printer, this is not for you. You will run out of ink shortly after you buy it. You will not be able to print anything fancier than an 8.5 x 14” piece of paper. Please don’t buy if you need a commercial-grade printer. Buy a Ricoh or something like that.
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Vitesse
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Versalink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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Not overly impressed

(Global Review)

I thought I was purchasing a great printer but I was wrong. The printer jams often, runs through ink like I never experienced, bleeds on approximately 10 pages every time it starts a job. I recommend doing your homework on printers better than I did!
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Vitesse
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your VersaLink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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Very difficult to use in an office.

(Global Review)

We have 2 printers in the office now. They are slow to receive print requests. We have run out of black toner in a few weeks and the printer will not accept another cartridge even though it is a new Xerox K toner cartridge. It codes as "incompatable". Very frustrating!!!!!
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Vitesse
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Xerox C415 device. We would be happy to assist and have reached out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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It is very fast and has fantastic features.

(Global Review)

I bought it six months ago and we are very happy with the purchase as my colleagues also use it.
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Vitesse
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User review (Imprimante multifonction couleur VersaLink® C415 de Xerox®)

(Global Review)

Processes documents slower than my old C405 and why design it to have to get printed documents from the back of the machine
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your VersaLink C415 device. This may be a potential print driver issue. If you need assistance with updating your print driver, we would be happy to help. Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Horrible Customer Service

(Global Review)

If I could give Xerox zero stars I would. Purchased a printer off their website and received the item damaged. Contacted customer service to let them know and to initiate a return. Over a month later I am still getting the run around and I am out of $1300 and no printer. This should be illegal as their policy on the webpage says you have 30 days to return. Do better Xerox
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
We apologize that you are experiencing issues with your Xerox C415 device. We would be happy to assist and have reached out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
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